Table of contents for Going Local
- Going Local
- Public Image - Lumberjack vs. Professional
We have been practicing architecture in Brainerd, Minnesota as Oldham Hirst Design now for about 4 years. My partner has been practicing architecture here on his own for an additional 2 years and worked for a local firm for several years before that. We like it here. It’s a nice community. The people are friendly, the schools are good (failing reforendum notwithstanding), and it’s beautiful. After the hustle and bustle of the urban core of Denver, Colorado, this has been a nice change of pace for me.
Recently the local paper has been reviewing the results of a social capital survey. In one of their articles in the series, they address the level of trust the local citizenry has in their neighbors. I was encouraged in my decision to move here by some of the results they reported.
Residents were asked if most people can be trusted or if you couldn’t be too careful in dealing with people. In the lakes area, 63 percent of residents thought people could be trusted compared to 47 percent nationally.
This was very encouraging. Their chart, however, showed that while the local community is overall more trusting than national averages, those who are newcomers are the least likely to be trusted. I guess that makes sense to me, but as a newcomer, I hope I can do something to change that.
What does all this mean for our business? Well, we are a successful architecture firm doing project in 10 states. Our projects range from retail centers, restaurants, class A office buildings, church’s, industrial buildings to private residences. We have been fortunate enough to do some work here in our back yard but not enough for us to really feel like we are part of the community, or rather that the community feels like we are part of them.
As a result, we have set a commitment in our office to do more to reach out to our local community. My next several posts will chronicle our efforts.
However, I want to paint a bit of the picture of the mountain we are trying to climb.
Demographics: We live in the Brainerd Lakes Area of Central Minnesota. The community has a seasonal aspect. There are several large lakes in the area that support summer residences and resorts that are primarily supported by individuals whose residences are in the twin cities. As a result, the summer is a very busy time of year for this area. Many of the smaller businesses and restaurant actually close down for the winter. There is also a broad range of economic brackets in the area. We have worked on both low-rent apartments and multi-million dollar homes all within a basic 10 mile radius.
The competition: In the local phone book there are 9 architects listed. I was actually surprised by that number because of those 9, in the 3.5 years I have lived here, I have only heard of 4 of them (strangely enough, we are not in the phone book! Something that needs to be fixed right away!). Additionally, one of the largest employers of architects in the area is a design build firm that is not listed under architects. That makes, essentially, 10 competitors.
Public works mountain: Through my research, the majority of public design work for the past 10 years and all in the past 5 years, has been completed by one architecture firm (a firm that also provides comprehensive engineering services). Other locals and some of our other competitors have also acknowledge this fact and have admitted a feeling of partiality, pulling up just short of terms like nepotism and discrimination, on the part of local government. In fact, we were excited when we received a RFP from a nearby jurisdiction for design build teams for their new government offices and police station until we were informed that the RFP was essentially a formality since they had pretty much already decided to use a team which this design firm was heading. We intend to submit any way. Hopefully this is not as biased as it looks. (Proviso: I have become friends with the head architect at the firm in question and I like him. I would be surprised if their was something untoward going on with him, so I am hopeful that this is more perception than reality)
Marketing strategy: For the first time in my architectural career, I am going to be embarking on a marketing “campaign.” Sure we have put ads in the Lake Country Journal, have joined the Chamber of Commerce and have supported the local ballet and other charities, but I have never had a need for an official marketing strategy. I’m kind of looking forward to it. Most of our work in the past has come from word-of-mouth (the best kind of marketing) and so this will be new for us. In order to help, we are negotiating with a local marketing firm to help us create an effective campaign.
Next: Public image. Lumberjack vs. Professional…and…Early Setbacks


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